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WD My Cloud Power Supply (12V DC, 36W)

PSU-WD-36W · 12V DC · 36W All WD power supplies
12V power supply for the WD My Cloud: adapter with 1.5 m cable, 5.5 mm DC plug and 2-pin Europlug

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Product information

Highlights

  • +1.5 m cable from wall socket to drive
  • +2-pin Europlug: fits every Belgian and Dutch wall socket

Drawbacks

  • −Not suitable for portable WD drives such as the My Passport (they are powered over USB)

Description

Is your WD My Cloud no longer reachable on your network, and does the light stay off or blink? Then you can no longer get to your photos, backups and files. Often it isn’t the drive itself, but the adapter that no longer delivers enough power. This power supply gives your My Cloud the 12V and 3A (36W) it needs again. Plug it in and as soon as it has booted, it is reachable on your network again.

Key specifications

Suitable for
WD My Cloud (My Cloud), WD My Cloud Mirror (My Cloud Mirror), WD My Cloud EX2 Ultra (up to 12 TB) (My Cloud EX2 Ultra), WD My Book (My Book), WD My Book Duo (My Book Duo), WD My Book Essential (My Book Essential), WD My Book Live (My Book Live), WD My Book Live Duo (My Book Live Duo), WD My Book Studio (My Book Studio), WD Elements Desktop (Elements Desktop), WD WD TV (WD TV), WD WD TV Live (WD TV Live)
Replaces
WA-18G12U · WDPS037RNN
Show all specifications →

Specifications

Compatible device
WD My Cloud (My Cloud)
Output voltage
12V DC
Output current
3A (36W max)
Connector
5.5 × 2.1/2.5 mm barrel (combi plug)
Polarity
Center-positive ⊕
Input
100–240V AC, 50/60Hz
Plug type
2-pin Europlug (type C)
Cable length
1.5 m
Certification
CE, RoHS
SKU
PSU-WD-36W

How to verify this is the right power supply

Check the label on your original WD adapter. It should read Output: 12V DC ⎓ 3A with a center-positive polarity symbol. The barrel connector measures 5.5 × 2.1/2.5 mm barrel (combi plug). If your adapter shows different values, it is not the right model.

Frequently asked questions

Which power supply does the WD My Cloud use?+

The My Cloud is powered by an external 12V DC adapter (36W). The original WD adapter can be replaced by any 12V DC adapter with the same barrel connector, correct polarity and at least the same wattage. The required connector is 5.5 × 2.1/2.5 mm barrel (combi plug), polarity center-positive.

Can I use a power supply with a higher amperage rating?+

Yes. The device only draws the current it needs. A higher amperage rating is safe. Never use a higher voltage.

Is this an original WD power supply?+

This is a compatible replacement adapter that meets or exceeds the original specifications, is CE-certified and tested before shipping. It is not manufactured by WD.